Account Manager (Commercial P&C)

About Arvor Insurance (https://himalayas.app/companies/arvor-insurance)

Arvor Insurance (https://himalayas.app/companies/arvor-insurance), an incubation of Tower Research Ventures, is a modern commercial P&C brokerage built on an AI-first foundation. We’re reimagining how brokers serve clients, combining exceptional insurance expertise with technology that amplifies speed, insight, and service.

Led by a founder and advisory board who have helped build some of the largest technology and insurance platforms in the industry, Arvor’s mission is to empower brokers with state-of-the-art tools and deliver an unmatched client experience.

What You'll Do

• Client Management

• Support Account Executives in servicing middle-market commercial P&C accounts

• Assist with day-to-day client needs, including policy changes, documentation, billing questions, endorsements, and certificates of insurance

• Help prepare renewal materials and marketing submissions; coordinate with producers to ensure timely delivery and strong client outcomes

• Brokerage Excellence

• Apply knowledge to navigate complex coverage structures and negotiate with carriers

• Communicate with carriers to obtain quotes, endorsements, and other policy information

• Follow Arvor’s client service playbook and contribute to maintaining consistent, high-quality service standards

• Innovation & Collaboration

• Participate in pilots of new tools and systems, providing feedback on usability and performance.

• Collaborate with internal teams, including engineering and product, to help improve service workflows.

• Demonstrate curiosity, reliability, and attention to detail in all aspects of work.

About You

- Technician: You know commercial P&C coverages inside and out, combining technical mastery with meticulous attention to detail.

- Partner: You thrive in collaboration with producers, clients, and carriers, building trust through responsiveness and reliability.

- Forward-Thinking: You are curious and adaptable, always exploring how AI, automation, and better processes can improve outcomes.

- Velocity-Oriented: You move fast and make clear decisions, focusing on what drives results without sacrificing quality.

- Results-Driven: You take ownership of client outcomes, team success, and business impact.

- Industry Builder: You care deeply about redefining brokerage excellence and shaping the next era of commercial insurance.

Qualifications

• 5+ years of commercial insurance brokerage experience (you have focused on middle-market and/or large accounts)

• Understanding of core commercial lines (Property, GL, Auto, WC, Umbrella and Specialty Lines)

• Proven success managing a book of complex accounts

• Strong communication and analytical skills

• Active, current P&C License (advanced designations a plus)

• Entrepreneurial mindset; comfortable in fast-moving environments

Why Join Arvor

Join a founding team redefining brokerage in the age of AI, where expertise meets innovation, and velocity is a competitive advantage. Help shape the future of commercial insurance, working alongside people who love this industry and are determined to make it better.

Originally posted on Himalayas (https://himalayas.app)