Customer Behavior Modeling Specialist

Our CRM analytics department is looking for an analyst, preferably with experience in writing predictive models.

We think you are aware that Kyivstar is a titan in the world of telecommunication services. And it is also a cool employer that is comfortable to work with. Send us your resume if you want to:

• Be part of a dream team that always supports and inspires
• Instantly integrate into a new team online thanks to our onboarding program
• Receive decent and fully official pay, with pleasant bonuses for high-quality work
• Have a powerful social package - with medical insurance and assistance in difficult life situations
• Upgrade your skills at constant online trainings, courses, master classes
• Constantly develop as a specialist

Here is what you will do at Kyivstar:

• Analyze how effectively and efficiently Kyivstar's target campaigns are conducted, prepare reports on them
• Research the customer database, determine factors that describe subscriber behavior
• Prepare business cases and forecasts (churn, campaign results, revenue)
• Work with customer behavior models and algorithms: create them, test their validity on control and experimental groups, implement them into production, hand them over to customers, provide expert support, and improve or modify them as needed
• Prepare regular and Ad-Hoc reports, analyze data in various segments, supplement them with reports featuring detailed comments and explanations (analytical memos)
• Develop methodologies and procedures for the analytical CRM direction

We are waiting for you if:

• You already have 2+ years of experience in product efficiency and marketing campaign analysis, or strategic/marketing analysis and forecasting.
• You analyze primary and secondary information with ease, know how to summarize and systematize it, identify important factors, phenomena, and events, and evaluate their impact.
• You know SQL well and work with large datasets without any problems.
• You don't need to be explained how to prepare reports and presentations.
• You can work in MS Office programs, particularly MS Excel and PowerPoint, even with your eyes closed.
• You are ready to execute projects in a timely and high-quality manner and provide their results to stakeholders.
• You have already had to work with new analysis methodologies.
• You love challenges and non-standard approaches to work and know how to find innovative solutions.
• Your English level is Intermediate or higher.

We would be thrilled if you have Data Science experience and write predictive models on your own using Machine Learning, know the criteria for evaluating their quality, and know how to conduct pilot testing.

Do you feel that this was written specifically about you? Then send us your resume right now!