Senior Sales Engineer - Public Sector

Job Description

As a Senior Sales Engineer responsible for the public sector in Japan, you will act as a trusted technical advisor for central ministries, government agencies, local governments, educational institutions, and other public organizations. You will connect customer mission priorities, modernization initiatives, and operational risks with technical solutions, and lead complex technical evaluations in highly regulated environments. You will also develop technical strategies for projects spanning hybrid, on-premises, and public cloud environments.

You will proactively drive the entire technical evaluation process from discovery to decision-making. You will engage with various customer stakeholders, and collaborate with system integrators, resellers, technology partners, managed service providers, and cloud providers. You will support customer decision-making by setting accurate and appropriate expectations regarding product/solution functionality, prerequisites, and design, while organizing existing technical environments, procurement processes, and deployment requirements.

At Datadog, we value an office culture that fosters relationships and collaboration among employees and generates new creativity. We have adopted a hybrid work style so that each employee can realize a work-life harmony that suits them.

Key Responsibilities

• Collaborate with Account Executives to drive the sales process, leading and developing the technical strategy for the entire deal from PG to Closed Won

• Lead discovery throughout the sales cycle to uncover technical challenges, mission and business goals, decision criteria, and success metrics. Then, formulate solution strategies and measurable business outcomes, taking into account applicable security, compliance, procurement, and deployment requirements

• Conduct compelling product demos, technical presentations, and solution workshops that connect platform capabilities with the outcomes customers aim to achieve, for diverse stakeholders including executive management

• Take responsibility for the technical strategy and response quality in RFIs, RFPs, proposals, and architecture reviews. Collaborate with internal teams and partners to ensure that proposal content, dependencies, and deployment prerequisites are presented with accurate and appropriate scope

• Lead end-to-end technical evaluations (POV). Define use cases and requirements, establish success criteria with competitors in mind, build consensus among stakeholders at public institutions and partners, develop project plans including clear schedules and decision-making points, identify risks and dependencies, and drive all parties to fulfill their roles throughout the process.

• In environments involving multiple stakeholders, identify, develop, and leverage technical champions, and build systematic plans to nurture champions and increase their influence throughout the entire deal cycle.

• Actively participate in structured product and engineering feedback sessions, and contribute to product direction by sharing field-derived insights and customer need trends with product management and engineering teams.

• Maintain accurate and up-to-date records of activities, deal progress, and customer interactions in relevant systems to drive operational excellence.

• Collaborate with Product, Support, and GTM teams to identify technical and organizational barriers and proactively resolve them before they impact customers.

• Contribute to team enablement and the expansion of knowledge throughout the region by mentoring colleagues, sharing best practices, and creating reusable assets.

Qualifications

• 7+ years of experience in sales engineering, solution engineering, or technical customer-facing roles in the enterprise sector.

• Experience leading complex sales cycles and technical evaluations in the public sector, including central government, local government, educational institutions, or other public agencies.

• Ability to appropriately adjust communication and exert influence depending on the audience, whether technical departments, business departments, or executive leadership.

• Those with advanced knowledge and experience in hybrid environments, public clouds (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability

• Those with excellent communication skills who can explain technical concepts in an easy-to-understand manner to a wide range of people

• Those who can take a consultative and results-oriented approach to problem solving and customer support

• Those who can manage multiple projects and priorities simultaneously in a fast-paced environment

• Those with experience in mentoring colleagues or contributing to team enablement initiatives

• Those with a proven track record of utilizing AI tools in practical work and expanding their usage to teams and organizations

• Those with a growth mindset who embrace change positively and continue to learn with curiosity

• Those who are able to travel for business as necessary for customer support

Datadog values people from diverse backgrounds. You do not need to meet every requirement listed above on your first day. We welcome applications from those who are passionate about technology and eager to grow their skills.

Benefits and Growth Support

• Industry-leading onboarding program

• Comprehensive global benefits

• Cross-departmental mentor and buddy programs to support internal networking

• Restricted Stock Units (RSUs) and Employee Stock Purchase Plan (ESPP) for new employees

• Continuous professional development, product training, and career path support

• An inclusive corporate culture where you can participate in Community Guilds and Inclusion Talks

The above benefits and growth support programs may vary depending on the country of employment and your employment status with Datadog.

#LI-Hybrid

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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