Project Manager - CL

Are you passionate about technology, understanding how products work, and finding the best way to integrate them into customer operations? Then this role may be for you!

At Toku, we are looking for a Project Manager to join our team in Chile.

This role has a direct impact on Toku's growth and our customers' success. You will be responsible for understanding our products in depth, identifying the needs and challenges of each customer, and leading technological integrations so that they can take full advantage of the value of our solutions.

We are looking for someone who combines technical curiosity, execution capacity, and excellent interpersonal skills; a person who enjoys connecting technology with business needs and building relationships of trust with our customers.

Main Responsibilities

• Know Toku's technological products in depth and understand how they generate value in the operations of our different customers.
• Understand the technical challenges associated with integrating our products with customer systems, using tools such as APIs and SFTP.
• Identify opportunities and propose new functionalities that allow for strengthening and optimizing the use of our products in the specific operations of each client.
• Define and manage an integrations and improvements roadmap, prioritizing initiatives according to client needs and business impact.
• Monitor the functioning of the implemented integrations and functionalities, ensuring stable operation and a good experience for our clients.
• Anticipate potential problems, identify them, and lead their resolution proactively.
• Work closely with the Development teams and other areas of Toku to resolve technical challenges and ensure the successful implementation of our solutions.
• Identify opportunities for improvement and growth within accounts, driving commercial results and the success of our clients.

Requirements

• Availability to work in our office with a hybrid model (50% in-person).
• Be an organized, proactive person with a great interest in technology and its business applications.
• Have technical curiosity and an ease for understanding how products and their integrations work.
• Enjoy interpersonal relationships and have the ability to identify needs and transform them into concrete solutions.
• Have excellent communication skills, both written and verbal, as you will work directly with our clients.
• At least 2 years of professional experience in related roles.